Parent portal
In addition to the personal handovers, we also have the CompaNanny Parent Portal. This is an app through which you can experience your child’s day at CompaNanny. When your child is with us, you will, for example, receive photos via the Parent Portal and at the end of the afternoon you can read the digital diary to find out how their day went. You can also use it to arrange all your administrative matters, such as an extra day of childcare or registering a holiday.
The digital diary
When your child is at CompaNanny, you will always receive a digital diary of that day at the end of the afternoon. In the diary, the Nannies of the group note down, among other things, what your child ate and drank, how often and how long they slept, what activities we did and any other specifics. This digital diary is in addition to the personal handovers at the end of the day, because we believe it is important to always tell you face-to-face how the day went.
Everything in one place
With the Parent Portal you can also arrange all your administrative matters and receive information and announcements, such as news items. This handy app enables you to:
- View and download photos of your child(ren).
- (Re)read the digital diary.
- Send and receive messages to the Nannies of the group.
- Request exchange days or extra days, and report an absence.
- Read news items.
Photo Policy
In the Parent Portal we share photos of your child at CompaNanny during the day. We only do this if you give us your permission. During the Intake Interview, we will explain how the photos are used within the Parent Portal and how they are protected. You will then receive a consent form to sign, or not, depending on what you decide.
How does it work?
Twenty-eight days before the start date of your contract, you will automatically receive an email from us with a password link that gives you access to the Parent Portal. You can then install the Parent Portal as an app on your smartphone or tablet. You can find the app by typing ‘OuderApp van Konnect’ in the App Store or Google Play Store. The app is only compatible with smartphones that have iOS 11, Android 5 or later. If you would like to access the Parent Portal via your desktop, click here.
